QBCC Refines Direction to Rectify Process

What It Means for Builders and Subcontractors

In late 2025, the Queensland Building and Construction Commission (QBCC) updated how it applies the Direction to Rectify (DTR) process, with a stronger focus on holding the correct licensee accountable for defective building work.

While there has been no change to the underlying legislation, the updated approach reflects a shift in how responsibility is identified and enforced in practice.

A Clearer Focus on Accountability

Following consultation with industry stakeholders, the QBCC introduced a refined guideline aimed at improving consistency and transparency in defect-related decisions.

Under this updated approach, a licensed subcontractor may now receive a Direction to Rectify directly where there is clear evidence that they are responsible for the defective work.

This represents a practical shift. Previously, directions were more commonly issued to the principal contractor in the first instance.

What Has Not Changed

Importantly, principal contractors still retain overall responsibility to the homeowner under the head contract. This includes responsibility for managing, coordinating and supervising rectification work.

Where responsibility for defective work is unclear - for example, where multiple trades are involved - the QBCC may still issue a Direction to Rectify to the principal contractor.

How the New Approach Works

In practice, the QBCC may now:

• Issue a Direction to Rectify directly to the subcontractor where responsibility for defective work is clearly supported by evidence

• Take disciplinary action against a licensee who fails to comply with a Direction to Rectify, with potential consequences recorded on the public licence register

• Continue to issue directions to principal contractors where responsibility is unclear or where broader contractual obligations apply

The intention is to create a more consistent and fair process, while reinforcing accountability across all levels of the building industry.

Why This Matters

This refined approach increases the importance of being able to demonstrate the quality and compliance of your work.

Where responsibility can be clearly established, it may also be directly enforced.

For subcontractors in particular, this means a greater likelihood of receiving a Direction to Rectify in their own right.

Practical Steps to Protect Yourself

Builders and subcontractors can take proactive steps to reduce risk and better position themselves if a dispute arises:

• Ensure clear subcontract agreements are in place

• Keep detailed records of payments and quality assurance documentation

• Take photographs of completed work before subsequent stages commence

These records can play an important role in demonstrating compliance and defending your position if defects are alleged.

How Bathersby Legal Can Assist

QBCC processes - particularly those involving Directions to Rectify - can have significant legal and commercial consequences if not handled properly.

Bathersby Legal assists builders, subcontractors and owners in understanding their obligations, responding to QBCC directions and navigating review or disciplinary processes where required.

If you have received a Direction to Rectify or are concerned about how these changes may affect you, we can provide clear, practical advice on your options and next steps.